This Privacy Policy outlines the principles and guidelines that Harmony Financial Services ("Harmony", "we", "us", or "our"), with its registered office located at 15 Esplanade Road, Scarborough NSW 2069, Australia, adheres to when collecting, using, disclosing, and protecting the personal information of its users and clients under the guidelines of the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018. By engaging with our services, you consent to the data practices described in this policy.
At Harmony Financial Services, we collect various types of information to provide and enhance our services. This includes, but is not limited to, personal details such as name, address, email address, phone numbers, and demographic information. We also collect financial information relevant to providing tailored financial advice and services. Collection is carried out through direct interactions, automatically through the use of our website, and from third-party sources as legally permitted. We ensure that information collected is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
The information we collect is utilized for several purposes including providing personalized financial planning, managing client accounts, conducting due diligence, and enhancing user experience on our platform. It enables us to communicate effectively with you, ensuring compliance with legal requirements and policies while optimizing service delivery. We may use aggregated data for statistical analysis, which assists us in monitoring and improving our service effectiveness and security. Personal data is processed lawfully, fairly, and transparently.
Harmony Financial Services does not sell or rent your personal data to third parties. We may share information with trusted partners and service providers who assist in delivering our services under strict contractual obligations ensuring data protection and confidentiality. Disclosures may also occur if necessary to comply with legal obligations, respond to lawful requests, or safeguard our rights and interests. Any transfer of information outside the United Kingdom will be conducted following all applicable data protection laws, ensuring adequate levels of protection.
We prioritize the protection of our users' and clients' data. Appropriate technical and organizational measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. Security protocols are periodically reviewed and updated to align with technological advancements and regulatory changes. Despite the robustness of these measures, no system is completely secure, and we cannot guarantee absolute security of information.
Under the UK data protection framework, you have several rights regarding your personal data. These include the right to access, correct, or delete your information, restrict or object to processing, and data portability. You can withdraw consent at any time where processing is based on consent. Requests should be directed to our appointed Data Protection Officer via [email protected], and will be addressed in accordance with statutory timelines and conditions.
We continuously strive to enhance data protection and may update this Privacy Policy as deemed necessary. Notifications of significant amendments will be communicated through our website or directly if required by law. We encourage regular review of our privacy practices to ensure awareness and understanding of any changes.
If you have any inquiries, concerns, or comments regarding our Privacy Policy or data handling practices, please contact us at [email protected]. Alternatively, correspondence can be mailed to our office at 15 Esplanade Road, Scarborough NSW 2069, Australia. We are committed to addressing your queries with due importance and in a timely manner.
